Here to help

Build Me An App support

Questions about your apps, account or subscription? Email buildmeanapp@neu.so, or open Settings → Send feedback in the app.

Include your app version, device model, what you were trying to do, and any error message. Never send passwords, sign-in codes or payment details.

Subscriptions Making apps Voice Your data

Subscriptions and restoring purchases

On Android, manage or cancel your plan in Google Play subscriptions. Use the Google Account that purchased it. In Build Me An App, open Settings → See plans to view your plan and purchase options. Deleting the app or your account does not cancel a subscription.

For existing iOS testers: use Settings → See plans → Restore purchases with the Apple Account that purchased the plan. Manage Apple subscriptions in App Store subscription settings. The public App Store release is still to follow.

Making and changing apps

Maker or Studio is required for new apps and AI changes. If a build fails, your thoughts are kept so you can retry. Existing apps stay usable after your subscription ends. Choose Explore for ready-made examples, including the botanical journal.

Voice and AI permissions

Voice is optional: you can type your ideas. The app asks for microphone permission when you record. Before sending a recording or an app-building request to third-party AI, it asks for separate permission. Reset this in Settings → Data & privacy → AI sharing. For microphone access previously declined, use your device’s Settings.

Your data

Open Settings → Data & privacy to export your data or delete your account. See the account deletion instructions and Privacy Policy.

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